Account Mgmt Associate - Italian, ISG-ESMA [EU Account Management Associate]

Amazon Dev Center India (ADCI) is seeking a results-driven, highly analytical Account Mgmt Associate - Italian, ISG-ESMA to join our European Union Account Management team in Hyderabad, Telangana . This cross-border business development position centers on managing a dedicated portfolio of Italian-speaking marketplace merchants, building data-driven scaling strategies, and driving high-value consultative product conversions to accelerate seller revenue metrics .

Key Responsibilities & Scope of Work

• B2B Merchant Portfolio Governance: Manage and scale a targeted block of Italian marketplace sellers to optimize operational velocity and gross merchandise value .
• Consultative Revenue Analytics: Ingest and examine granular merchant sales data, converting performance matrices into actionable business expansion roadmaps .
• Marketplace Feature Onboarding: Guide e-commerce sellers through complex marketplace programs, logistics fulfillment architectures, and digital store optimizations .
• CRM Data Tracking Audits: Formulate, check, and maintain pristine interaction histories and account record summaries across localized portfolio databases .
• Cross-Functional Triage & Escalation: Coordinate with backend internal software support, tax, and site operations layers to clear high-risk merchant disputes .
• Data-Driven Merchant Engagement: Formulate targeted, metrics-backed outreach campaigns to highlight untapped international monetization opportunities .

Required Qualifications & Technical Stack

• Linguistic Competency Validation: Documented B2, C1, or C2 level Italian language certification, with native or near-native fluency preferred .
• Account Management Track: Minimum of 1 year of non-internship professional history explicitly spent in enterprise corporate sales, high-yield retail account management, or tech sales .
• Educational Foundation: Holds a valid Bachelor’s degree or above across any administrative or technical discipline .
• Advanced Spreadsheet Competency: Masterful analytical command of Advanced Microsoft Excel features to execute multi-criteria array lookups, data sorting, and logical configurations .
• Core Soft Skills: Outstanding verbal and written business storytelling properties in both Italian and English, high relationship-building skills, and precise attention to metrics .