Application Support Engineer

Accenture is hiring an Application Support Engineer in Bengaluru for a full-time role requiring 0–2 years of experience and expertise in Clinical Data Management.

As an Application Support Engineer, you will act as a software detective, helping identify, investigate, and resolve issues across multiple components of critical business applications. The role involves monitoring system performance, troubleshooting application issues, documenting resolutions, and collaborating with cross-functional teams to maintain system stability and service availability.

Key Responsibilities:

• Build knowledge and provide support to the application support team.
• Participate in problem-solving discussions and technical troubleshooting activities.
• Investigate and help resolve issues across multiple components of critical business systems.
• Document application issues, troubleshooting steps, and resolutions to improve the team knowledge base.
• Collaborate with cross-functional teams to facilitate effective communication and issue resolution.
• Monitor system performance and identify or report anomalies.
• Support continuous service availability and reliable operation of business applications.
• Work with clinical data and apply relevant data handling and management principles.

Required Skills:

• Proficiency in Clinical Data Management.
• Strong analytical and troubleshooting skills.
• Understanding of software components and their interactions within business systems.
• Ability to investigate and resolve application-related issues.
• Familiarity with data handling and management principles relevant to clinical environments.
• Good written and verbal communication skills.
• Ability to collaborate effectively with technical and cross-functional teams.
• Strong attention to detail and proactive problem-solving approach.

Candidate Profile: This opportunity is suitable for candidates with 0–2 years of experience who have knowledge or exposure to Clinical Data Management, application support, troubleshooting, data management, and technical problem solving.

Job Number: ATCI-5687271-S2060398

Project Role: Application Support Engineer

Skill Required: Clinical Data Management

Location: Bengaluru, Karnataka

Job Type: Full-Time

Experience: 0–2 Years

Education: 15 years full-time education

Salary: ₹4.5–₹7 LPA (Estimated market package; official compensation is not mentioned in the provided job listing.)