HR Assistant II, L3 [Recruiting Services Coordinator]

Amazon India Development Center (AIDC) is seeking an organized, execution-driven HR Assistant II, L3 to join our centralized Global Recruiting Services group based out of Hyderabad . Operating within a high-volume, follow-the-sun shared services model, this coordinator tier handles end-to-end loops scheduling, expense management tracking, and transactional recruitment infrastructure data globally .

Key Responsibilities & Scope of Work

• High-Volume Transaction Processing: Direct, audit, and finalize multi-tier data transactions across scheduling queues and candidate workflow modules following strict SOP guidelines .
• SLA & Compliance Management: Ensure complete structural compliance with internal Service Level Agreements (SLAs) to guarantee timely resolution paths for international business partners .
• Data Telemetry Tracking: Extract, sort, and process structured operational datasets utilizing computer systems to flag delivery errors or queue exceptions .
• Process Improvement Kaizens: Isolate communication friction points, contributing directly to Lean continuous improvement loops to shrink task duplication blocks .
• Confidential Data Protection: Maintain rigorous security thresholds to shield sensitive candidate tracking layers, tax forms, and internal loop logs within cloud architectures .
• Multi-Channel Escalation Resolution: Act as an administrative touchpoint to resolve incoming partner queries, ensuring high quality metrics and an elevated customer experience .

Required Qualifications & Technical Stack

• Professional Domain History: 6 or more months of verified professional history operating within a structured corporate human resources, recruitment support, or customer-facing administrative hub .
• Educational Foundation: Holds a valid Bachelor’s degree or equivalent technical credential across any administrative or quantitative business discipline .
• Software Suite Literacy: 6+ months of functional command navigating Microsoft Office products and applications, with practical data manipulation habits inside Microsoft Excel .
• Preferred Value-Adds: 1+ years of experience within high-volume ticket routing frameworks, shared services centers, or global talent acquisition coordinator roles .
• Core Soft Skills: Outstanding written and verbal corporate communication habits, absolute attention to minor layout details, a high ownership mindset, and complete flexibility to handle changing weekend or rotational shift models .