Senior Program Manager, RVR, RBS MVR [Sr. Retail Vendor Recruitment Program Manager]

Amazon Dev Center India (ADCI) is seeking a highly skilled, solution-driven Senior Program Manager, RVR, RBS MVR to join our Retail Business Services division at the BLR 14 SEZ hub in Bengaluru, Karnataka . Operating within the global Retail Vendor Recruitment (RVR) landscape, this high-visibility, non-tech program leadership position owns the end-to-end seller and vendor onboarding journey—transforming legacy, friction-heavy frameworks into automated, self-service technology engines that unlock global commerce selection at immense scale .

Key Responsibilities & Scope of Work

• End-to-End Program Ownership: Direct the global orchestration, milestone tracking, and optimization phases of the marketplace vendor recruitment and launch lifecycle .
• Friction Mitigation & AI Integration: Isolate conversion drop-off points in the onboarding funnel, deploying intelligent automated mechanics and AI-powered solutions to drive self-service scaling .
• Technical Product Interlock: Partner deeply alongside global Product and Software Development Engineering towers to define structural data requirements and drive corporate tool adoption .
• Matrix Stakeholder Influence: Align matrixed global business units—encompassing Account Management, Retail Buying, and Ground Operations—around a unified execution roadmap without direct authority .
• Success Metrics Analytics: Formulate and monitor core key performance indicators (KPIs) including vendor launch rates, pipeline onboarding cycle times, feature adoption velocities, and top-line revenue indicators .
• Executive Governance Reporting: Distill highly ambiguous, multi-market operational bottlenecks into structured strategy briefs and data-backed presentations for senior corporate leadership .

Required Qualifications & Technical Stack

• Cross-Functional Program Tenure: Minimum of 5 years of verified, non-internship professional history explicitly spent managing complex project scopes, timelines, resources, and technical boundaries .
• Multi-Disciplinary Collaboration: 5 or more years of proven background acting as a primary operational link between technical engineering squads and non-technical business components .
• Requirements Scoping & Metrics: Demonstrated background mapping system metrics, defining explicit business requirements, and parsing analytics data to design continuous workflow optimizations .
• Preferred Value-Adds: Holds a valid Master's degree or post-graduate MBA; 3+ years of explicit exposure handling vendor management, supply chain operations, retail buying matrices, or lean process transformations .
• Core Soft Skills: Outstanding verbal and written consultative storytelling properties, high strategic judgment, an ability to manage global matrix teams, and an absolute obsession with user experience clarity .