Team Leader

TaskUs

🟢 Active · Posted 21/6/2026 · 👁 14 views · 👥 1 applied

✅ Verified

📍 LocationMumbai

💼 Job TypeFull-Time

⏱ ExperienceMinimum 1 year of relevant Team Leader experience on paper in an international BPO environment

🎓 QualificationAny Graduate / Postgraduate

💰 SalaryAs per industry standards (Up to 7.0 LPA based on market data)

🛠 SkillsTeam Management, SLA Management, KPI Tracking, Performance Coaching, International BPO, Customer Experience Management, Escalation Handling, Workforce Management

Job Description

TaskUs is seeking a highly skilled Team Leader for its Operations division in Mumbai (Airoli). As a Team Leader, you will manage, coach, and support a team of frontline professionals representing fast-growing global brands. You will be responsible for driving metrics, maintaining service level agreements (SLAs), managing performance benchmarks (KPIs), and preserving the company's famous "People First" work culture. Ideal candidates must bring at least 1 year of documented leadership experience inside an international BPO setup

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