About Airbnb
Airbnb, Inc. is an American corporation that runs an online marketplace for housing and tourism activities, principally homestays for vacation rentals. The platform, which is based in San Francisco, California, is available via a website and a mobile app. Airbnb does not own any of the houses advertised; instead, it makes money from commissions on each booking. Brian Chesky, Nathan Blecharczyk, and Joe Gebbia launched the company in 2008. Airbnb is an abbreviated version of AirBedandBreakfast.com, which was the company’s original name.
Roles & Responsibilities
Leverage Airbnb’s proprietary data to build knowledge of Ops Specializations to identify & develop insights that address key operational issues, including root causes, trends & actionable insights.
Manage operational core work & escalations when necessary.
Build Specialization-specific Operational dashboards to visualize data analysis and insights.
Perform statistical analysis to derive risk impact and recommend actionable next steps.
Develop an Analytics Framework in collaboration with Business Process Improvement and Operations Management.
Quarterly Planning and Road mapping in collaboration with Operations Management and Product team.
Write monthly Specialization-specific performance reports; written reports should show methodology with detailed statistical analysis, summary of key findings, and recommendations.
Incubate, operationalize, and streamline Product launches;including Friction Optimization to improve user experience.
Review and approve query action tasks that mitigate risk.
Drive education of partners to up level knowledge & understanding of how to leverage data & insights to address operational challenges.
This role requires building and maintaining relationships with the following stakeholders, outside your Reporting line:
Data Science, Operations Leads, Business Analytics
Policy, Quality, as potential Cross-functional Areas of Focus
Qualification
4+ years experience in an analyst role requiring data interrogation, analysis & storytelling.
High proficiency in SQL (Superset or PrestoDB)
Ability to handle complex datasets and conduct risk analysis to preemptively identify issues & surface actionable insights & recommendations to mitigate risk.
Ability to create compelling data visualizations and comfortable working in BI platforms such as Tableau
Advanced Excel proficiency including but not limited to pivot tables, macros, charts, functions
Statistics familiarity or background
Ability to independently manage project work & prioritize projects effectively.
Previous experience in risk ops analytics would be beneficial*
Salary
14.51 LPA CTC (As per Glassdoor estimates)
How To Apply For This Job?
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