Process Assistant

Amazon is hiring Process Assistants for its HYD8 Fulfillment Center in Hyderabad, Telangana. This full-time operations role is ideal for candidates interested in warehouse operations, logistics, supply chain, and team leadership. As a Process Assistant, you will support daily shift execution, monitor operational performance, mentor associates, and ensure customer orders are processed safely, accurately, and on time.

You will work closely with Area Managers to drive productivity, maintain quality standards, and continuously improve fulfillment center operations while ensuring a safe and efficient work environment.

Key Responsibilities:

• Manage daily warehouse shift operations and ensure smooth workflow.
• Assign tasks and allocate work to fulfillment center associates.
• Monitor productivity, attendance, quality, and safety metrics throughout the shift.
• Coach and mentor associates to achieve operational performance goals.
• Track inventory counts and resolve operational issues in real time.
• Implement corrective actions to maintain quality and customer service standards.
• Prepare and execute associate training and development plans.
• Conduct daily 4M (Man, Machine, Material, Method) and 5S workplace audits.
• Support continuous improvement initiatives using Lean principles and process optimization.
• Maintain operational reports and communicate shift performance to leadership.
• Act as the backup for the Area Manager whenever required.

Required Qualifications:

• High School diploma or equivalent qualification.
• Strong communication and interpersonal skills.
• Ability to work rotational shifts, weekends, and holidays.
• Good analytical and problem-solving abilities.
• Customer-focused mindset with attention to detail.

Preferred Qualifications:

• 2+ years of experience using Microsoft Office applications, especially Excel.
• Experience in warehouse operations, logistics, manufacturing, supply chain, or fulfillment centers.
• Knowledge of Lean, Kaizen, 5S, or continuous improvement methodologies.
• Previous experience leading or mentoring teams is an added advantage.

Why Join Amazon?

• Build your career with one of the world's leading e-commerce and technology companies.
• Gain practical experience in large-scale supply chain and warehouse operations.
• Develop leadership, operations, and people management skills.
• Work in a fast-paced environment focused on innovation and customer obsession.
• Explore long-term career growth opportunities within Amazon Operations.

If you are passionate about operations, logistics, warehouse management, and leading teams in a dynamic environment, Amazon's Process Assistant role offers an excellent opportunity to grow your career in supply chain operations.