Application Support Engineer

Accenture

🟢 Active · Posted Today · 👁 3 views · 👥 0 applied

✅ Verified

📍 LocationMumbai

💼 Job TypeFull-Time

⏱ Experience0–2 Years

🎓 Qualification15 years of full-time education

💰 Salary₹4 – ₹6.5 LPA (Estimated market package; official salary not disclosed)

🛠 SkillsProgram Control Services, Application Support, Incident Management, Problem Solving, Troubleshooting, System Monitoring, Technical Support, Analytical Skills, Cross-Functional Collaboration, Documentation, Communication Skills

Job Description

Accenture is hiring an Application Support Engineer in Mumbai for a full-time opportunity suitable for candidates with 0–2 years of experience. The role focuses on application support, troubleshooting, system monitoring, issue resolution, and maintaining the stability of critical business systems.

As an Application Support Engineer, you will act as a software detective, investigating and resolving issues across multiple components of critical business applications. You will work with internal teams to identify problems, monitor system performance, document resolutions, and contribute to continuous improvement of support processes.

Key Responsibilities:

Build technical knowledge and provide support to the application support team.
Participate in problem-solving and issue-resolution discussions.
Document technical issues, troubleshooting steps, and resolutions for the knowledge base.
Collaborate with cross-functional teams to escalate and resolve complex application issues.
Monitor system performance and identify anomalies requiring timely intervention.
Support team members by sharing technical insights and troubleshooting knowledge.
Contribute to continuous improvement initiatives focused on optimizing application support processes.

Required Skills:

Proficiency in Program Control Services.
Strong analytical and troubleshooting abilities.
Understanding of application monitoring and system health tracking.
Ability to communicate technical information clearly to technical and non-technical stakeholders.
Ability to work effectively in a fast-paced technical support environment.
Strong problem-solving and collaboration skills.

Eligibility: Candidates with 0–2 years of experience and 15 years of full-time education can apply. The position is based in Mumbai and may involve working with teams responsible for maintaining critical business applications.

Apply Now ↗ 🔖 Save Job

✅ Verified by Employee Table — free to apply, no registration fee required.