Inbound Sales Representative Associate
Accenture
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Job Description
Accenture is hiring an Inbound Sales Representative Associate in Navi Mumbai for a full-time opportunity for candidates with 1 to 3 years of experience. The role is associated with Next Generation Customer Operations and requires candidates to support business solutions related to Workday HCM, talent management, and employee services.
As an Inbound Sales Representative Associate, you will work as part of a team supporting business solutions within Workday's HCM environment, with a focus on talent and performance management data and related organizational processes. The role involves solving routine problems, following established guidelines, and contributing to effective customer and employee service operations.
Key Responsibilities:
- Support business solutions within Workday's HCM environment.
- Work with talent and performance management data and processes.
- Assist with implementation and management of business solutions related to talent management.
- Support employee service and customer operations activities.
- Analyze and resolve routine problems using established procedures and guidelines.
- Collaborate with team members and supervisors to complete assigned activities.
- Follow detailed instructions and established processes for daily tasks.
- Contribute to workforce performance, productivity, and business agility initiatives.
- Support activities designed to improve employee experience and operational efficiency.
- Work effectively in a team-based environment and communicate issues when required.
Required Skills:
- Knowledge or exposure to Workday and HCM processes.
- Understanding of Talent Management and Performance Management.
- Customer service and employee service orientation.
- Strong communication and interpersonal skills.
- Good problem-solving and analytical abilities.
- Ability to follow established processes and guidelines.
- Ability to work collaboratively within a team.
- Adaptability to a fast-paced customer operations environment.
Eligibility: Any Graduate with 1 to 3 years of experience.
Shift Requirement: This role may require candidates to work in rotational shifts.
Job Location: Navi Mumbai, Maharashtra
Job Type: Full-Time
Company: Accenture
Job Number: AIOC-S01651032
Salary: ₹4 – ₹6.5 LPA (Estimated market package; official salary is not specified in the provided job description).
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