SW/App/Cloud Tech Support Associate – Microsoft Robotic Process Automation

Accenture is hiring a Software/Application/Cloud Tech Support Associate in Hyderabad. The role is part of the Technology for Operations team and focuses on supporting innovative and secure technology solutions that help businesses build intelligent operating models.

The position involves working with technology, operations, sales, and delivery teams to identify and support innovative solutions. The role also involves areas related to intelligent automation and artificial intelligence, including the use of AI tools and techniques to support business processes.

Key Responsibilities:

• Analyze and solve lower-complexity technology and operational problems.
• Work as part of the Technology for Operations team to support innovative technology solutions.
• Collaborate with peers and update supervisors on work progress and issues.
• Support intelligent automation and technology initiatives based on business requirements.
• Apply analytical and problem-solving skills to assigned tasks.
• Follow moderate-level instructions for daily activities and detailed instructions for new assignments.
• Work effectively as an individual contributor within a focused team environment.
• Support projects involving emerging technologies and AI-related solutions.
• Communicate effectively with team members and relevant stakeholders.
• Work in rotational shifts when required by the business.

Required Skills:

• Microsoft Robotic Process Automation.
• Artificial Intelligence and Machine Learning concepts.
• Knowledge of Artificial Neural Networks (ANNs).
• Strong analytical and problem-solving skills.
• Results-oriented approach.
• Ability to perform under pressure.
• Strong written and verbal communication skills.
• Ability to learn and work with emerging technologies.

This Accenture Tech Support Associate position is suitable for candidates searching for Technical Support jobs, Application Support jobs, Cloud Support jobs, RPA jobs, Microsoft RPA jobs, Intelligent Automation jobs, AI jobs, Machine Learning jobs, Technology Operations jobs, and Software Support jobs in Hyderabad.